Cancellation Policy:

Low Season Cancellation

A $300 deposit is due at time of booking. Full payment is required 14 days prior to arrival. Bookings cancelled inside 14 days forfeit the total cost of the accommodation.

 

Mid Season Cancellation

A $650 deposit is due at time of booking. Full payment is required 30 days prior to arrival. Bookings cancelled inside 30 days forfeit the total cost of the accommodation.

 

High Season Cancellation

A $650 deposit is due at time of booking. Full payment is required 30 days prior to arrival. Bookings cancelled inside 30 days forfeit the total cost of the accommodation.

 

All refunds incur an administration fee of $100.

This is no problem at The Mirage. We have a secure box where we will put your keys, parking map and room information. A code will be emailed or sent by text message.

Absolutely, please leave a message on the answering machine and we will call you back. We often check our emails after hours so feel free to send us an email as well.

Not always! For various reasons it is not always possible to have every combination of offer online – please give us a call, we may be able to move something around and meet your request.

Unlike many of the larger accommodation chains we love to chat to you so the answer is no! Booking online is not cheaper.
We will match (or sometimes better depending on availability) any online rate.